Warning message

Past event disabled.

Lunch and Learn Series

Tuesday, April 11, 2023 -
12:30pm to 1:30pm

Lunch and Learn Series


Technique Boutique: Root Cause Analysis

An IIBA Chapters Virtual Event

Presented by IIBA Halifax, Ottawa-Outaouais, and Palmetto Chapters

Tuesday, April 11, 2023


12:30 PM – 1:30 PM ADT (Halifax GMT - 3 hours)
11:30 AM – 1:30 PM EDT (Eastern US & Ottawa GMT - 4 hours)

Get ready for the next session of our lunch-and-learn series! Here’s an opportunity to take a break from your workday to enhance your BA skillset and share your knowledge with fellow BAs. In our next Technique Boutique session, hosted by the IIBA Ottawa-Outaouais, Palmetto, and Halifax Chapters, we will explore Root Cause Analysis.

When things go wrong, regardless of the industry, companies often look to business analysts to find the source of the problem. In carrying out their investigative work, BAs often utilize the Root Cause Analysis (RCA) technique to look beyond the symptoms and uncover the issue's true cause. RCA is applicable to various domains, including cybersecurity, data analysis, and healthcare.

Join us as Dr. Bhuvan Unhelkar takes an in-depth look at Root Cause Analysis and shares his tips for using this technique.

Learning Objectives:

  • Describe various types of root causes of a business problem (or opportunity)
  • Learn the steps to follow when conducting Root Cause Analysis
  • Learn the combination of BA techniques that go with Root Cause Analysis.
  • Learn best practices to improve your use of this technique.

Price:  F R E E (for IIBA Members and Non-Members)

Education Hours: 1.0 CDUs for IIBA Recertification (1.0 PDs - Only for ECBA exam applications)

Location: Online via Zoom


Speaker: Bhuvan Unhelkar, Ph.D., M.Sc, CBAP​

Dr. Bhuvan Unhelkar is a Professor at the Muma College of Business at the University of South Florida, an Adjunct Professor at Western Sydney University, and an honorary Professor at Amity University in India.
Bhuvan is a thought leader and a prolific author of 25 books – including Artificial Intelligence and Business Optimization and The Art of Agile Practice. His research interests include the application of AI for business, Sustainability and the Environment, and Digital Leadership. He is a CBAP (and workshop leader for IIBA exam preparation), a Fellow of the Australian Computer Society, a Life member of the Computer Society of India, and an IEEE Senior Member. He is also the Past President of the Rotary Club of Sarasota Sunrise (Florida).
Bhuvan welcomes LinkedIn connections.


Event Details: 
12:30 PM – 1:30 PM ADT (Halifax GMT - 3 hours)
Event Location: 
Online via Zoom
Bhuvan Unhelkar, Ph.D., M.Sc., CBAP​
0.00 CAD